Our Eze race products look great when they roll out of the factory but they look even better covered in mud, worn in, and with a few trophy scars.

FAQ

FAQ’s

  1. Where do you ship to?
  2. Worldwide. If we can ship to your country we will. All taxes, VAT, duties, import costs are the responsibility of the customer. Please contact us if you have further questions.

 

  1. How long will my order take?
  2. As we offer such a wide range of colours and options, we make to order. We aim to have the product shipped within 14 days of your order.

 

  1. How much does shipping cost?
  2. We do not mark up shipping. This is calculated by Australia Post at checkout.

 

  1. Can I pick up my order?
  2. Sure! We love meeting you guys. Select pick up when you check out and come visit us at 40 Sauer Rd, New Gisborne , VIC 3438 .

 

  1. Where are your parts made?
  2. Our hubs and clamps are all made in house at our factory in New Gisborne, VIC

 

  1. Can I return my order?
  2. As our parts are all made custom to order, we generally do not offer returns for change of mind. However sometimes we can accommodate exchanges so get in touch with us at eze@ezeraceproducts.com.au to discuss further.

 

  1. What does the lifetime guarantee cover?
  2. We guarantee all EZE products in the event of manufacturing defects through no fault of the customer. We do not cover parts that break in a crash, due to misuse, incorrect installation or lack of regular maintenance. Our parts have a tough life in this sport and our customers bear the sole responsibility of the installation, usage and/or maintenance of our products. EZE reserves the right to refuse guarantee for any reason.

 

  1. How can I make changes to my order once it’s been placed.
  2. You will need to call us on (+61) 03 5428 5422 or send an email ASAP to eze@ezeraceproducts.com.au we will be able to facilitate changes to your order if production hasn’t commenced.

 

  1. Do you make parts for my ____ bike?
  2. Our webstore only lists our most popular products. Send us an email eze@ezeraceproducts.com.au or give us a call on (+61) 03 5428 5422 to chat to us about your requirements.

 

  1. Do you offer sponsorship?
  2. We do! Please send your race resume, social media handle and why we should choose you as one of our supported riders to eze@ezeraceproducts.co.au. Only a Limited number of sponsorships available each year.

 

ENDORSED BY PROFESSIONALS

Our parent company, M.A.M.E Engineering est. 1954 has over 70 years experience in CNC Engineering so we have access to state of the art equipment and the priceless knowledge of our loyal team.

STURDY & DURABLE

Don't hold back—our parts are made to endure the toughest rides without a hitch.

LIGHTWEIGHT PRODUCTS

Keep your speeds up and your turns sharp with our extremely durable by lightweight Products.