FAQs

Worldwide. If we can ship to your country we will. All taxes, VAT, duties, import costs are the responsibility of the customer. Please contact us if you
have further questions.

As we offer such a wide range of colours and options, we make to order. We aim to have the product shipped within 14 days of your order. However if there is going to be any delay we will be sure to let you know.

This will be calculated by Australia Post at checkout depending on your order and location. Express options will attract additional charges.

Sure!

We love meeting you guys. Select pick up when you check out and come visit us at 40 Sauer Rd, New Gisborne , VIC 3438

We are proudly Australian designed and Made. Our hubs and clamps are all made in house at our factory in New Gisborne, Victoria.

As our parts are all made custom to order, we generally do not offer returns for change of mind. However sometimes we can accommodate exchanges so get in touch with us at eze@ezeraceproducts.com.au to discuss further.

We guarantee all EZE products in the event of manufacturing defects through no fault of the customer. We do not cover parts that break in a crash, due to misuse, incorrect installation or lack of regular maintenance. Our parts have a tough life in this sport and our customers bear the sole responsibility of the installation, usage and/or maintenance of our products. EZE reserves the right to refuse guarantee for any reason.

You will need to call us on(+61) 03 5428 5422 or send an email ASAP to eze@ezeraceproducts.com.au
We may be able to facilitate changes to your order if production hasn’t commenced.

Our webstore only lists our most popular products. Send us an email eze@ezeraceproducts.com.au or give us a call on (+61) 03 5428 5422 to chat to us about your requirements.

We do! Please send your race resume, social media details and why we should choose you as one of our supported riders to eze@ezeraceproducts.co.au.
Only a Limited number of sponsorships available each year.

Yes, you can cancel your order if production has not yet commenced. A cancellation fee of 5% will apply to cover associated processing fees.

Please contact us as soon as possible on 03 5428 4948 to request a cancellation.